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Frequently Asked Questions

Quick answers about buying data, wallet top-ups, orders, referrals, and support.

Sign in to your account, top up your wallet if needed, then go to Buy Data. Choose the network (MTN, Telecel, or AirtelTigo), select a bundle, enter the recipient phone number and complete payment from your wallet or available checkout options.
We support MTN, Telecel and AirtelTigo data bundles in Ghana.
Most orders are processed automatically after payment. Delivery time can vary by network and load. You can track your order from the Order Status page or Recent Orders on your dashboard.
Always double-check the recipient number before paying. Once an order is submitted to the network, it usually cannot be reversed. Contact support on Telegram if you need help.
Top up your wallet from the dashboard, then use the balance to buy data, result checkers and other services. Successful payments are deducted from your wallet. Credits and debits appear under Recent Wallet Activity.
Open your dashboard and choose Top Up Your Wallet. Select an amount, pay through the available payment methods and your balance updates after successful payment.
Yes, when Mobile Money is enabled at checkout through our payment gateway. You can also keep funds in your site wallet for faster repeat purchases.
Resellers can access API tools and reseller features after qualifying. Use Become a Reseller on the dashboard if you are eligible. Pricing details are shown on the Pricing page.
Share your referral link from the dashboard. When someone signs up with your link and makes successful purchases, you can earn commission (shown on your dashboard). Earnings are credited to your wallet.
Go to Order Status from the dashboard to see your recent WooCommerce orders and their statuses (pending, processing, completed, etc.).
Result Checkers let you buy WAEC/WASSCE or BECE checker cards from your wallet when the service is available. Serial and PIN are shown after a successful purchase.
Delays can happen due to network issues, new SIMs, or supplier processing. Failed orders are reviewed and may be refunded according to our process. Contact Live Chat on Telegram with your order number for support.
We use secure login and standard payment flows. Never share your password or OTP with anyone. Official support is only through our published channels.
Use Live Chat on Telegram from your dashboard, or open our Telegram support link. Have your order number and phone number ready for faster help.